Rating and Opinion Scale Question
Rating scales are ideal for NPS, CSAT, and product feedback loops.
Quick steps
Choose rating or opinion scale question type.
Set minimum and maximum values clearly.
Add helpful labels for low/high ends.
Decide whether zero is allowed.
Track trends in analytics over time.
Best practices
Use 1-5 for simple surveys and 0-10 for NPS.
Explain what each end of the scale means.
Follow with one optional text question for context.
Settings
Use right-side Question settings to mark this question as required.
Enable Show with next question when you want this question to appear in the same step.
Add an image or video to provide context for this question.