Net Promoter Score (NPS) Question

NPS is a research metric used to measure recommendation intent. Responses are grouped as promoters (9-10), passives (7-8), and detractors (0-6).

How to add an NPS question

1. Click Add content.

2. Select Net Promoter Score.

3. Edit the question text to match your use case.

Settings

4. Use right-side Question settings to mark this question as required.

5. Enable Show with next question when you want this question to appear in the same step.

6. Add an image or video to provide context for this question.